Employaid ™ Home Page

Home : Frequently Asked Questions

Member AccountsGeneralVideo Problems

Member Accounts
What if I can't log in?
If you can't log in, please create an account with Employaid. If you do have an account and are having trouble logging in, please contact us.
Back to Top
How do I renew my membership?
Your membership will renew automatically on your anniversary date with Employaid. We will use the payment information you provided when you joined. You will receive an e-mail reminder from us, at which time you can let us know if you wish to drop your membership. If you do not wish to receive mailings from Employaid, please Contact Us and you will be unsubscribed, using the e-mail address provided when you registered.
Back to Top
What if I want to cancel my membership?
Once you advise us of your decision to cancel, your subscription will cancel as of the anniversary date that you first joined as a Member.
Back to Top
What do I do if there is a tech glitch when I try to join Employaid?
If there is a tech glitch when you try to join Employaid.com please try to join one more time. If there is still a problem joining please contact us and let us know about the problem.
Back to Top
How do I access the saved content in my briefcase?
You  must be logged in and must be a premium member in order to access content in your briefcase.
Back to Top
How do I update my account information?
Once you log in to Employaid you will see a link to update your account information.
Back to Top
How do I change my e-mail address and or password?
You can update this information in the account settings once you login to Employaid.
Back to Top
What if I can't download a white paper?

This is an unlikely problem that may arise using the site, but if you are having trouble downloading a white paper you will want to make sure that you have the Adobe Acrobat PDF reader. You can download the reader here.

Back to Top
What if I can't download a podcast?

Some podcasts are only available to premium members. Please make sure to sign up for a premium membership.

Back to Top
How is my information used?
Please check out our privacy policy.
Back to Top
Video Problems
What if I am having trouble watching a video?
If you are having trouble watching a video, it may be caused by a couple of reasons. 1) Our videos are played using a flash video player. You may need to download the latest version of Flash to be able to view the video. You can get the latest version here. 2) Some videos are available only for premium members. You may have to become a premium member to view the video.
Back to Top

Can't find what you're looking for?

Click here to ask your own question.
    Most Popular Tags: Communication Skills  |   Financial security  |   Career advice  |   Management  |   Job stress  |   Co-Workers  |   Difficult co-worker  |   Career strategies  |   Error recovery  |   Reputation
    © 2019 Employaid, Inc. All Rights Reserved. Site Map  |   Terms of Service  |   Privacy Policy